Privacy Policy

Effective date: June 09, 2025
Last modified date: June 09, 2025

M&T Medical Transportation

Address: 4337 East Grand River Ave., Suite 139, Howell, MI 48843

Contact: (313) 326-1524 | info@mtmedicaltransportation.com

1. Introduction

M&T Medical Transportation Inc is committed to protecting the privacy of our clients, patients, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard personal and medical information in accordance with applicable laws, including HIPAA and the Michigan Consumer Protection Act.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, address, email, date of birth

  • Medical Information: Appointment details, physical mobility status, special transportation needs

  • Insurance Information: Insurance provider name, claim type

  • Website Data: IP address, browser type, pages visited (if applicable)

3. How We Use Your Information

We use your information to:

  • Schedule and provide non-emergency medical transportation

  • Communicate trip details and confirmations

  • Share required data with healthcare providers, law firms, or insurance companies when authorized

  • Improve service delivery and operations

  • Comply with legal, medical, or insurance requirements

4. Data Sharing and Disclosure

  • We do not sell or rent your personal information. We may share information:

  • With authorized medical providers or legal representatives

  • With insurance companies for verification or claim processing

  • When required by law, subpoena, or court order

  • With third-party service providers assisting in business operations (e.g., scheduling software) — all of whom are required to uphold confidentiality

5. Data Protection & Security

  • We implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure internal databases

  • Limited access to personal data

  • Use of encryption where appropriate

6. Cookies & Website Tracking

If our website uses cookies or tracking tools, we do so to:

  • Improve user experience

  • Monitor website performance

  • Gather analytics on page usage

7. Your Rights

You have the right to:

  • Access and review your personal information

  • Request corrections to inaccurate data

For any requests, please contact us at info@mtmedicaltransportation.com.